Phone Interview Questions to Ask Job Candidates: A Comprehensive Guide
Phone interviews are often the first step in the hiring process, acting as a gateway to deeper conversations and, ultimately, the perfect hire. But let’s be honest—conducting a phone interview can feel like navigating a minefield. Ask the wrong questions, and you might miss out on a stellar candidate. Ask the right ones, and you’ll uncover the hidden gems.
So, how do you craft the perfect phone interview? What questions should you ask to get the most out of those 15–30 minutes? And how do you ensure you’re not just hearing what you want to hear, but truly understanding the candidate? Let’s dive in.

Why Phone Interviews Matter
Before we get into the nitty-gritty of questions, let’s talk about why phone interviews are so crucial. They’re not just a time-saver; they’re a candidate-saver. A well-structured phone interview can help you:
Screen for basic qualifications: Does the candidate have the skills and experience they claim?
Assess communication skills: Can they articulate their thoughts clearly and professionally?
Gauge cultural fit: Do their values align with your company’s mission and culture?
Think of it as a first date. You’re not committing to anything yet, but you’re figuring out if there’s enough chemistry to warrant a second meeting.

The Essential Phone Interview Questions
1. “Tell Me About Yourself”
This classic opener isn’t just small talk—it’s a goldmine of information. It gives candidates the chance to highlight their most relevant experiences and set the tone for the conversation.
What to listen for:
A clear, concise summary of their professional background.
Enthusiasm for the role or industry.
Any red flags, like rambling or oversharing.
Pro Tip: If they start with their childhood, gently steer them back to their professional journey.
2. “Why Are You Interested in This Role?”
This question helps you understand the candidate’s motivation. Are they genuinely excited about the position, or are they just looking for any job that pays the bills?
What to listen for:
Specific reasons tied to the role or company.
Evidence that they’ve done their homework (e.g., mentioning recent company news or projects).
Passion and alignment with your company’s mission.
3. “What Do You Know About Our Company?”
This is a great way to separate the prepared candidates from the unprepared ones. It also gives you insight into how much effort they’ve put into researching your organization.
What to listen for:
Accurate information about your company’s history, values, or recent achievements.
A thoughtful connection between their skills and your company’s needs.
4. “Can You Walk Me Through Your Resume?”
This question allows candidates to expand on their work history and highlight key accomplishments. It’s also a chance for you to clarify any gaps or inconsistencies.
What to listen for:
A logical progression of their career.
Quantifiable achievements (e.g., “I increased sales by 20% in six months”).
Confidence in discussing their past roles.
5. “What’s Your Greatest Strength and Weakness?”
Ah, the classic strengths-and-weaknesses question. It’s a bit cliché, but it can reveal a lot about a candidate’s self-awareness and honesty.
What to listen for:
Strengths that align with the job requirements.
Weaknesses that are genuine but not deal-breakers (e.g., “I sometimes struggle with delegation, but I’m working on it”).
6. “Why Are You Looking for a New Opportunity?”
This question helps you understand the candidate’s career goals and whether they’re leaving their current role for the right reasons.
What to listen for:
Positive framing (e.g., “I’m looking for a new challenge” rather than “I hate my boss”).
Alignment with the role you’re offering.
7. “Do You Have Any Questions for Me?”
This is where the tables turn, and the candidate gets to interview you. It’s also a great way to gauge their level of interest and curiosity.
What to listen for:
Thoughtful questions about the role, team, or company culture.
Enthusiasm and engagement.
How to Ace the Phone Interview Process
Preparation is Key
Before the call, review the candidate’s resume and jot down specific questions or areas you want to explore. This will help you stay focused and make the most of your time.
Create a Comfortable Environment
Phone interviews can feel impersonal, so start with a warm greeting and some light conversation to put the candidate at ease.
Take Notes
It’s easy to forget details when you’re juggling multiple candidates. Keep a notepad handy to jot down key points and impressions.
Follow Up
After the interview, send a quick email thanking the candidate for their time and outlining the next steps. This small gesture can leave a lasting positive impression.

Common Mistakes to Avoid
Talking too much: Remember, this is about the candidate, not you.
Asking yes/no questions: These don’t give you much insight. Opt for open-ended questions instead.
Ignoring red flags: If something feels off, don’t brush it aside. Dig deeper or move on.
Conclusion: Mastering the Art of the Phone Interview
Phone interviews may seem like a small step in the hiring process, but they can have a big impact. By asking the right questions and listening carefully, you can uncover valuable insights about your candidates and make more informed hiring decisions.
So, the next time you pick up the phone for an interview, remember: it’s not just a conversation—it’s an opportunity to find your next great hire.